Frequently Asked Questions
1. What is the standard saree size?
Our sarees are typically 6.3 meters (approximately 21 feet) in length, which includes the saree drape and blouse material. This length is suitable for most individuals, and you can adjust it according to your height and preferences.
2. How do I choose the right saree for me?
Choosing the right saree depends on your personal preferences, occasion, and body type. We offer a variety of sarees, including silk, cotton, georgette, and more.
3. What is your return and exchange policy?
Please refer to our "Return and Refund Policy" section for information about our return and exchange procedures, eligibility criteria, and timelines.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping charges and delivery times for international orders may vary, so please review the international shipping details during the checkout process.
5. How long does shipping take, and what are the shipping charges?
How long it takes to get your order and how much it costs for shipping can change depending on where you live and how you want it delivered. Most orders have free shipping, but some might have extra charges. You can learn all about how long it takes and what it costs in our "Shipping Policy" section.
7. What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, net banking, and popular digital payment platforms. You can view the available payment options during the checkout process.
8. Can I make changes to my order after it has been placed?
We understand that you might need to make changes to your order. Please contact our customer support team as soon as possible, and we will do our best to accommodate your request if your order hasn't already been processed for shipping.
9. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order. We will guide you through the return or exchange process to ensure your satisfaction.
10. Can I cancel my order?
You can cancel your order if it has not yet been shipped. To cancel your order, please contact our customer support team with your order details, and we will assist you accordingly.
11. Do you offer discounts or promotions on your Indian clothing items?
Yes, we frequently offer discounts, promotions, and special offers on our Indian clothing items. Keep an eye on our website or subscribe to our newsletter to stay updated on our latest deals.
12. How can I subscribe to your newsletter or updates?
You can subscribe to our newsletter by providing your email address in the designated section on our website. Subscribing will keep you informed about new arrivals, promotions, and exclusive offers.
13. Can I order a gift for someone and have it shipped directly to them?
Yes, you can order a gift for someone and have it shipped directly to their address. During the checkout process, you can specify the recipient's shipping address, and we can include a personalized note if you wish.
14. What is your privacy policy regarding customer information?
Please refer to our "Privacy Policy" section for information about how we handle customer data, including your personal information, privacy practices, and data security measures.
15. How can I contact your customer support team?
You can reach our customer support team by emailing contact@ramyaroopa.com or calling +91 7020403993. We are available to assist you with any inquiries or concerns you may have.