Order Cancellation

At Ramyaroopa, we understand that circumstances may arise where you need to cancel your order. We strive to provide a seamless shopping experience, including a straightforward order cancellation process. Please read our Order Cancellation Policy carefully to understand the guidelines and procedures for canceling your order.

Cancellation Period:

You can request to cancel your order within 24 hours of placing it. We believe in providing our customers with flexibility and the opportunity to make changes when needed.

How to Request an Order Cancellation:

To initiate an order cancellation, please follow these steps:
  1. Log in to your account on our website.
  2. Navigate to the "Order History" section, where you can view your recent orders.
  3. Select the order you wish to cancel.
  4. Follow the instructions to submit a cancellation request. Be sure to provide a reason for the cancellation if prompted.

Cancellation Confirmation:

  • Once your cancellation request is submitted, you will receive a confirmation email acknowledging your request.
  • Our team will review the request to ensure it falls within the cancellation period, and the order has not been processed for shipping.

Refund for Canceled Orders:

  • If your order is canceled within the specified cancellation period and meets the eligibility criteria, you will receive a full refund.
  • The refund will be processed using the original payment method used for the purchase.

Exceptions:

In some cases, we may not be able to fulfill a cancellation request if the order has already been processed for shipping. If this occurs, you will need to follow our Return and Refund Policy for returning the item(s).

Contact Us:

If you encounter any issues or have questions about the order cancellation process, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth and hassle-free experience.

Ramyaroopa
Email: contact@ramyaroopa.com
Phone: +91 7020403993

We appreciate your trust in Ramyaroopa and strive to provide you with the best service possible. Your satisfaction is important to us, and we are here to assist you in every way we can.